Question 1

Do subscription credits expire?

Accepted Answer

Yes — subscription credits reset at the start of each billing period. Top-up credits, however, never expire and carry over indefinitely.

Question 2

Can I cancel anytime?

Accepted Answer

Yes. Cancel before your next billing date and your plan remains active until the end of the current period. No questions asked.

Question 3

Are consumed credits refundable?

Accepted Answer

No. Once an AI generation starts, credits are consumed and cannot be refunded. Unused subscription credits are forfeited on cancellation.

Question 4

What content is prohibited?

Accepted Answer

Generating illegal, violent, adult, or otherwise harmful content is strictly forbidden and may result in immediate account termination.

Question 5

How does billing work?

Accepted Answer

Payments are processed securely by Dodo, our Merchant of Record. They handle tax compliance across all jurisdictions — you'll see Dodo on your statement.

Question 6

Which plans include Gemini and OpenAI BYOK?

Accepted Answer

BYOK is available on paid plans. Pro and Max can save encrypted Gemini or OpenAI API keys and switch from bundled credits to provider-based generation when needed.

Question 7

What if I run out of credits?

Accepted Answer

Buy a top-up pack anytime from this page. Credits are added to your account immediately and never expire.

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